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Delivery terms
WE OFFER FREE SHIPPING IN EUROPEAN UNION FROM 50€
5€ COST OF SHIPPING IN EUROPEAN UNION IF VALUE OF TRANSACTION IS FROM 0 - 49,99€
1. All products offered by MichaelSerge online shop are new, original, come directly from manufacturers or reliable distributors, have original packaging and manufacturer's warranty.
2. WE SHIP FROM WAREHOUSE IN EUROPE - Depending on your delivery address and product availability, product is shipped from Spain or Germany.
3. MICHAELSERGE web store is obliged to deliver the product without any defects.
4. The time for order fulfilment is specified at product detail page but usually products are dispatched in 2 working days.
5. If multiple products are ordered by the Buyer in one order, the order will be performed in the time corresponding to the product with the longest time for order fulfilment
6. Where we deliver:
| Country | Order Value | Cost |
| Albania | 0,00 - 249,99€ | 25€ |
| Albania | from 250,00€ | Free |
| Argentina | 0,00 - 299,99€ | 49€ |
| Argentina | from 300,00€ | Free |
| Australia | 0,00 - 299,99€ | 49€ |
| Australia | from 300,00€ | Free |
| Austria | 0,00 - 49,99€ | 5€ |
| Austria | from 50,00€ | Free |
| Belgium | 0,00 - 49,99€ | 5€ |
| Belgium | from 50,00€ | Free |
| Brazil | 0,00 - 299,99€ | 49€ |
| Brazil | from 300,00€ | Free |
| British Virgin Islands | 0,00 - 299,99€ | 49€ |
| British Virgin Islands | from 300,00€ | Free |
| Bulgaria | 0,00 - 49,99€ | 5€ |
| Bulgaria | from 50,00€ | Free |
| Canada | 0,00 - 299,99€ | 49€ |
| Canada | from 300,00€ | Free |
| Chile | 0,00 - 299,99€ | 49€ |
| Chile | from 300,00€ | Free |
| Croatia | 0,00 - 49,99€ | 5€ |
| Croatia | from 50,00€ | Free |
| Cyprus | 0,00 - 249,99€ | 25€ |
| Cyprus | from 250,00€ | Free |
| Czech republic | 0,00 - 49,99€ | 5€ |
| Czech republic | from 50,00€ | Free |
| Denmark | 0,00 - 49,99€ | 5€ |
| Denmark | from 50,00€ | Free |
| Dominican Republic | 0,00 - 299,99€ | 49€ |
| Dominican Republic | from 300,00€ | Free |
| Egypt | 0,00 - 299,99€ | 49€ |
| Egypt | from 300,00€ | Free |
| Estonia | 0,00 - 49,99€ | 5€ |
| Estonia | from 50,00€ | Free |
| Finland | 0,00 - 49,99€ | 5€ |
| Finland | from 50,00€ | Free |
| France | 0,00 - 49,99€ | 5€ |
| France | from 50,00€ | Free |
| Georgia | 0,00 - 249,99€ | 25€ |
| Georgia | from 250,00€ | Free |
| Germany | 0,00 - 49,99€ | 5€ |
| Germany | from 50,00€ | Free |
| Gibraltar | 0,00 - 249,99€ | 25€ |
| Gibraltar | from 250,00€ | Free |
| Great Britain | 0,00 - 249,99€ | 25€ |
| Great Britain | from 250,00€ | Free |
| Greece | 0,00 - 49,99€ | 5€ |
| Greece | from 50,00€ | Free |
| Hungary | 0,00 - 49,99€ | 5€ |
| Hungary | from 50,00€ | Free |
| Iceland | 0,00 - 249,99€ | 25€ |
| Iceland | from 250,00€ | Free |
| India | 0,00 - 299,99€ | 49€ |
| India | from 300,00€ | Free |
| Ireland | 0,00 - 49,99€ | 5€ |
| Ireland | from 50,00€ | Free |
| Israel | 0,00 - 299,99€ | 49€ |
| Israel | from 300,00€ | Free |
| Italy | 0,00 - 49,99€ | 5€ |
| Italy | from 50,00€ | Free |
| Japan | 0,00 - 299,99€ | 49€ |
| Japan | from 300,00€ | Free |
| Kosovo | 0,00 - 249,99€ | 25€ |
| Kosovo | from 250,00€ | Free |
| Liechtenstein | 0,00 - 249,99€ | 25€ |
| Liechtenstein | from 250,00€ | Free |
| Lithuania | 0,00 - 49,99€ | 5€ |
| Lithuania | from 50,00€ | Free |
| Luxembourg | 0,00 - 249,99€ | 25€ |
| Luxembourg | from 250,00€ | Free |
| Malta | 0,00 - 249,99€ | 25€ |
| Malta | from 250,00€ | Free |
| Mexico | 0,00 - 299,99€ | 49€ |
| Mexico | from 300,00€ | Free |
| Moldova | 0,00 - 249,99€ | 25€ |
| Moldova | from 250,00€ | Free |
| Monaco | 0,00 - 249,99€ | 25€ |
| Monaco | from 250,00€ | Free |
| Netherlands | 0,00 - 49,99€ | 5€ |
| Netherlands | from 50,00€ | Free |
| New Zealand | 0,00 - 299,99€ | 49€ |
| New Zealand | from 300,00€ | Free |
| North Macedonia | 0,00 - 249,99€ | 25€ |
| North Macedonia | from 250,00€ | Free |
| Norway | 0,00 - 49,99€ | 54,99€ |
| Norway | 50,00 - 299,99€ | 39,99€ |
| Norway | from 300€ | Free |
| Philippines | 0,00 - 299,99€ | 49€ |
| Philippines | from 300,00€ | Free |
| Poland | 0,00 - 49,99€ | 5€ |
| Poland | from 50,00€ | Free |
| Portugal | 0,00 - 49,99€ | 5€ |
| Portugal | from 50,00€ | Free |
| Romania | 0,00 - 49,99€ | 5€ |
| Romania | from 50,00€ | Free |
| San Marino | 0,00 - 249,99€ | 25€ |
| San Marino | from 250,00€ | Free |
| Serbia | 0,00 - 249,99€ | 25€ |
| Serbia | from 250,00€ | Free |
| Slovakia | 0,00 - 49,99€ | 5€ |
| Slovakia | from 50,00€ | Free |
| Slovenia | 0,00 - 49,99€ | 5€ |
| Slovenia | from 50,00€ | Free |
| South Africa | 0,00 - 299,99€ | 49€ |
| South Africa | from 300,00€ | Free |
| Spain | 0,00 - 49,99€ | 5€ |
| Spain | from 50,00€ | Free |
| Sweden | 0,00 - 49,99€ | 5€ |
| Sweden | from 50,00€ | Free |
| Switzerland | 0,00 - 249,99€ | 25€ |
| Switzerland | from 250,00€ | Free |
| Turkey | 0,00 - 249,99€ | 25€ |
| Turkey | from 250,00€ | Free |
| United States | 0,00 - 299,99€ | 49€ |
| United States | from 300,00€ | Free |
| Vietnam | 0,00 - 299,99€ | 49€ |
| Vietnam | from 300,00€ | Free |
6. Products purchased at the MICHAELSERGE store are delivered via a delivery company.
7. The product is 100% available and ready for shipment in warehouse in EUROPE, unless it is personalized or individual product on demand or modified at the customer's request then delivery date is according to description of product.
8. We ship goods from various warehouses in EUROPE, the delivery time depends on the country of delivery. Usually in 2-5 business days.
9. Costs will be calculated in the checkout process before placing an order.
CONTACT DETAILS for additional questions:
email:"shop@michaelserge.com"
Our Customer Service Team is available 9:00 AM - 5:00 PM (17:00) Working Days CET
or call us:
United Kingdom, London +44 2045772996
Poland, Warsaw +48 222304295
Poland, Zielona Gora +48 688383500
Poland free line +48 800003282
If you are outside Europe you can contact us:
United States, Miami +17867558172
Canada, Toronto +16478466300
Returns, complaints please send ONLY to:
MichaelSerge BM
Lubuskie, Sucha 172
Zielona Gora 66-004 Poland
Phone: +48 688383500
Our offices:
275 New North Road
Islington Suite 1618
London, N1 7AA
Sucha 172
Zielona Gora, 66-004
Poland
Via Boezio 6
Rome, 00193
Italy
Nauschgasse 4/3/2
Vienna, WI 1220
Austria
Paxlaan 10
Hoofddorp, Noord Holland 2131 PZ
Netherlands
Route de Saint-Cergue 24bis
Nyon, VD 1260
Switzerland
ORCA - Calle Gil-Vernet 54/55
Les Tapies 1
Hospitalet De L'infant, Tarragona
43890
Spain
1000 Brickell Ave
Ste 715
Miami, FL 33131
United States
329 Howe Street
Vancouver, BC V6C3N2
Canada
Registration data Europe:
MICHAELSERGE.COM BM VAT ID: 9261565906, Europe - Poland
Sucha 172, 66-004 Zielona Gora